Arts Ticketing is an all-online ticket shop website created to serve small, medium, growing, and big cultural organizations who would like to use the power of the internet to sell tickets online in a very clean professional and efficient way. At the same time, we aim to help organizations keep good records and strict control of sold tickets and events' entry. Created by artists for artists, our website is visited by people and concertgoers interested in classical music, jazz, theater, dance & arts and culture. We are committed to enhance and nurture the appreciation of The Arts around all communities.
Arts Ticketing is very simple to use and it is all done online. You will need to sign up and create a free account with us, then you can easily create tickets for your events. You will have access to a customized portal page, so it looks like your organization's website. You will also be able to integrate your ticket sales to your own website through our widget embed code. After successful purchase, the buyers will receive a confirmation email with a QR code to print-at-home which will be their e-ticket. You can easily scan the code with our free Mobile App at your events and also have real-time access to ticket sales, customer data and generate attendee reports at anytime.
You can easily create an account with us here. Once you have signed up you will be able to login and see the many features we have there for you. Your account is always free of charge. When you sell your tickets, you can select to pay our fees yourself or pass it on to your buyers. So, you never have to pay if you don't sell a ticket, and you don't have to pay even if you sell!
Currently we support USD $; CAD $ & and GBP £. Please visit our company links for more info.
Our fees are simple and the lowest in the market, $1 per ticket sold + 2.5% flat fee. Our fee is capped at $9.99. A 2.9% for credit card processing fee, applies if you use our merchant account. Free events are always free! No matter how big or small your event. We have NO monthly, annual, set up, maintenance, or hidden fees. Period. When you create your tickets, you can also select to pay the fees yourself or pass them on to your buyers.
Yes, you can use your own merchant account, this way all the ticket sells profit go directly to your bank account. In order to use your own merchant account, we currently partner with Stripe and PayPal, you must sign-in with your credentials.
The print-at-home e-tickets are printed on standard paper from any home/office printer and they can be customized! We have a standard default design, but you can easily modify the information in your e-Ticket Account Settings at any time. Use the space available to use your company's logo and to communicate with your ticket buyers.
Once your buyers have purchased a ticket online, they will receive a print-at-home email with a QR code. This will be their e-ticket. At the gate you can easily scan the tickets with our mobile App or any QR code app. Say, a buyer purchases 3 tickets of same type, the e-ticket will clearly identify as valid for 3 entries. You will be able to scan the QR code 3 times, after the code is scanned 3 times it will no longer be valid.
No. We feel, the less steps your participants have to go through to buy a ticket, the better. Studies show that this roadblock causes 40-50% of online purchase abandonment, resulting in lower attendance and loss of revenue. Our website meets all security standards for a safe check out experience.
Ticket buyers will have the option to checkout with Stripe and/or PayPal.
If you choose to use our merchant account, you can easily manage how to get paid in your account admin: by PayPal, by Check, or Direct Deposit. Funds are usually available to you 5 working days after the event's date. 501(c)(3) non-profit organization and returning customers are now able to get ticket sales proceeds direct deposited weekly. Our website also allows you to choose your own merchant account and PayPal for check out, this way the funds instantly go to your bank account, later we will invoice you for our fees you collected.
Yes, after you login you will have access to a detailed admin panel, where you are able to see the amount of tickets sold in real-time, how much money you have made, fees assessed, discount you have given, donations, and attendee's names and emails. When you create your tickets, you can also customize questions you may want to ask to your participants in the check-out process. There is also an optional demographic questionnaire to be completed. Your accounting and reporting delivers a comprehensive view of the event's health.
Security is a top priority for Arts Ticketing . We do not store full credit card and/or bank account numbers, we take every measure to ensure you and your patrons information is safe with us. All our pages employ Secure Sockets Layer (SSL) Encryption to make sure that sensitive information is secure as it is transmitted to and from your ticket buyer and the credit card processors. User can verify this by looking for a closed lock icon or looking for 'https' at the beginning of the address of the web page. For check-out, our system delegates completely to Stripe and Paypal's secure servers. They take care of every single transaction that goes thorugh our website. These companies are Payment Card Industry (PCI) Level 1 Certified. PCI or PCI-DSS Level 1 is the highest (most secure) level of certification available from the Payment Card Industry. You can request the PCI compliance certificate from us, and you can read more information in our Security and Privacy Policy.
Please check your junk folder! 100% of the cases the email has gone there. If you lost it, deleted it, no problem. E-Tickets can easily be resent. Contact your event's organizer or you can also call our Customer Service and a representative will assit you if you have any problems.
Yes, our online ticketing system allows your ticket buyers to see exactly which seats are available and select the seats they want. After a careful study of your venue, our staff will virtually construct it online. Please contact us for more information. Now, you can also separate seats and maintain mandated social distance.
Absolutely, you will be able to create a subscription package for your costumers. Once the subscription purchase is complete, the e-tickets for all performances will be emailed to the customer.
Basically it should not be a problem with General Seating events. When creating a ticket with us you will be required to enter the number of seats you would like to sell through us, so here you need to choose a number you deem appropriate if using more than one platform. If you are selling an Event with reserved seating, then we recommend assigning a section only to us to avoid double booking. Being listed with us has many advantages, like free advertising of your events on our website/social media and it is easily found on the main search engines.
You can only make changes to your active events if you have not sold any tickets. Once you sell one or more tickets you will no longer be able to modify them, however, if you need to hide an event for any reason, you can easily change the status to 'Hide Event' in My Account. If you have to modify an error on the page, you want to extend ticket sales, or you want to stop selling tickets because you are overselling, etc., you can always contact support 24/7 and we will be able to help.
Yes, Arts Ticketing is a cloud-based software, you can have multiple Check-Ins using our Mobile App in multiple smart phones, iPad or POS. All info is synced to your Manage Ticket Admin with updated reports.